Frequently asked questions

All Polli products are available without prescription, either in your local pharmacy or online in the mail-order pharmacy.

None of the Polli products are known to interact with other medications.

If you have taken or are taking any medication in the recent past, at present or in the near future, inform your doctor or pharmacist, even if it is not a prescription medicine.

None of the Polli products are known to interact with other medications.

If you have taken or are taking any medication in the recent past, at present or in the near future, inform your doctor or pharmacist, even if it is not a prescription medicine.

Please talk to your doctor or pharmacist before using Pollival® eye drops/Pollicrom® eye drops if you wear contact lenses. If the ophthalmologist authorises the wearing of contact lenses in exceptional cases of allergic conjunctivitis, remove the lenses before applying the drops and only reinsert them 15 minutes after applying the drops.

Pollival® eye drops are suitable for the treatment and prevention of eye disorders associated with hay fever (seasonal allergic conjunctivitis) in adults and children aged 4 years and older and for the treatment of eye disorders caused by house dust mites or animal dander (non-seasonal, year-round allergic conjunctivitis) in adults and children aged 12 years and older.

Pollival® nasal spray is suitable for the symptomatic treatment of hay fever (seasonal allergic rhinitis) in adults and children aged 6 years and over.

There are no age restrictions for Pollicrom® eye drops and Pollicrom® nasal spray.

Always use all Polli products exactly as described in the relevant package leaflet or as agreed with your doctor or pharmacist. Ask your doctor or pharmacist if you are not sure.

Azelastine is a so-called antihistamine. This means that this drug displaces the physiological histamine, which the body releases during allergic reactions, from the receptors. Receptors are certain structures in the body that can interact with substances (lock-and-key principle). Allergic reactions, for example, occur as a result of this interaction. The interaction of histamine with so-called histamine (H) receptors triggers allergic symptoms such as itching, redness or tearing. Azelastine is also able to bind to the H receptors. However, this binding leads to a blockade, which means that the allergic symptoms do not occur or are alleviated.

Cromoglicic acid is a so-called mast cell stabiliser. This means that the influence of cromoglicic acid prevents the release of histamine contained in the mast cells. Histamine is an endogenous substance that is released, for example, during allergic reactions and triggers typical symptoms such as itching, redness or secretions. If the histamine has already been released and the allergic reaction has started, the application of cromoglicic acid prevents the supply of histamine from the mast cells.

However, before the allergic symptoms disappear, the already active histamine must first be broken down and removed. This is why the onset of action of medicines containing cromoglicic acid is somewhat delayed compared to medicines containing azelastine. However, due to its excellent tolerability and unlimited duration of use, cromoglicic acid is more suitable for the prevention of allergic reactions and for long-term therapy.

The first antihistamines were discovered back in the 1930s (e.g. antazoline). As these substances are distributed in the body in such a way that they also reach the brain, they have the side effect of making you tired.

The newer 2nd generation antihistamines (e.g. azelastine) have this side effect to a much lesser extent. The term 3rd generation is not associated with any relevant therapeutic improvement, which is why this term is used more in marketing than in professional circles.

Hay fever is not a weakening, but an overreaction of the immune system. Substances to which the body does not normally react on contact trigger a cascade of immunological reactions with the aim of eliminating the substance from the body.

Yes, because a histamine intolerance is usually a hypersensitivity/allergy to certain foods.

No.

Yes.

Yes.

This side effect can occur in very rare cases.